Returns Request & Policy

At Priority Stand Up Paddle, we are committed to ensuring your satisfaction. If you are not fully satisfied with your online purchase, you may request a return by following the guidelines below:

• Product Condition: Items must be in their original, unused condition—unworn, unwashed, and unaltered.

• Original Packaging: Products must include original tags, labels, and packaging. 

• Return Period: You must notify us within 48 hours of receiving your order.

• Exchanges: We do not currently offer exchanges. If you need a different item, please return your original item according to our return policy and place a new order.

• In-Store Returns: In-store returns are free of charge and follow the store’s return policy.

Refund Processing:
Once your return is received, inspected, and approved at our fulfillment center, your refund will be processed within 14–21 business days. The refund will be issued to your original payment method or as store credit. Please note that depending on your card provider, it may take an additional 2–14 business days for the refunded amount to appear in your account.

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